Q&A on decision to partner with USPS for delivery
Published 7:59 pm Saturday, April 29, 2017
To help readers better understand our decision to partner with the U.S. Postal Service for same-day delivery of The Daily Leader, we have offered answers to the most common questions surrounding the change.
Q: Why did The Daily Leader change from newspaper carriers to the U.S. Postal Service?
A: The postal service gives us the best option to deliver the daily newspaper in the most timely and cost-effective method. It allows guaranteed delivery each and every day and allows us to put more resources toward reporting and providing the best possible local news coverage.
Q: When will I receive my newspaper?
A: You will receive the newspaper with your normal mail delivery, Tuesday-Saturday. The newspaper will continue to publish five days per week. You will receive same-day delivery.
Q: Will it cost more?
A: No, our subscription rates have not changed.
Q: Will there be any change in news coverage or items in the newspaper?
A: Our goal is to provide the most up-to-date news possible, through our print and digital products. This change will allow us to focus more time and resources on presenting complete and comprehensive news reporting for the community.
Q: What if I do not receive my newspaper or do not receive it the same day?
A: Please contact the newspaper office first. We will check the status of your account before contacting the post office and working to get you that day’s paper.
Q: Why the change from Sunday to Saturday delivery?
A: We made the change to a Saturday delivered weekend edition because the post office does not offer delivery on Sundays.
Q: Will I still be able to buy The Daily Leader in stores?
A: Yes, we have many outlets including gas stations, grocery stores and others vendors that carry the newspaper. Now you will be able to pick up a copy by 8 a.m. each day.
Q: Will my newspaper be delivered to my post office box?
A: Yes, just like your regular mail each day.
Q: What will happen to the newspaper carriers?
A: All have been provided a financial transition package that is generous and goes above and beyond the terms of their contracts.
Q: Who can I contact with questions or issues?
A: Please call our customer service team at 601-833-6961.