Atmos Energy offers tips for dealing with bitterly cold tempatures

Published 3:26 pm Tuesday, December 20, 2022

By Bobby Morgan

Atmos Energy

JACKSON — Bitterly cold temperatures are settling in for the next several  days, and Atmos Energy is closely monitoring the weather and staging its employees across the system. 

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Atmos Energy reminds customers to stay alert to changing weather conditions in their area, while following a few easy tips to conserve energy, keep warm, and stay safe during the winter weather. 

  • Never use an oven or a gas stovetop to heat your home. 
  • Protect natural gas meters. Natural gas meters are weather-proof; however, to ensure that the  meter keeps working smoothly, remove snow and ice from natural gas meters with a broom or  brush. Never kick or chip snow and ice away with a hard object.  
  • Safely remove snow from vents for dryers and other natural gas equipment. Blocked vents  for dryers and other gas appliances can lead to a dangerous buildup of carbon monoxide gas. Minimize the risk of frozen pipes. Leave faucets running at a trickle, leave cabinet doors open, and close all doors and windows to keep heat inside. 
  • If you think you smell gas, act fast! Leave the area immediately and from a safe distance call  911 and the Atmos Energy emergency number, 866.322.8667:  

  • These tips and more are available on our Weather Safety page.  

Conserve energy: 

  • Every degree makes a difference. Save energy and money by lowering your thermostat to at least  68 degrees and 58 degrees when you are away from home. 
  • Don’t forget the water heater. Lower your water heater temperature to 120 degrees or set your  temperature dial to normal or medium. 
  • Harness the power of the sun. Open curtains on your south-facing windows during the day to  allow sunlight to naturally heat your home, and close them at night to reduce the chill from cold  windows. 
  • Keep your fireplace damper closed unless a fire is burning. Leaving the damper open is like  keeping a window wide open – warm air goes right up the chimney! 
  • Change furnace filters once a month during winter. Dirty air filters can lead to dust, dirt, and  grime buildup on the heating components, causing the furnace to use more energy and increasing  the risk of a malfunction.  
  • Unplug electronic devices and turn off lights that are not in use. 
  • Make sure air registers and vents are not blocked by furniture or equipment for proper air flow. 
  • Install a smart or programmable thermostat to automatically control your heating and cooling  temperatures. 
  • Hire a qualified professional to conduct regular maintenance and filter replacement on your  HVAC systems.  
  • Weatherize your building by sealing gaps and cracks in windows, doors, exterior walls, and roof  penetrations with caulk or weatherstripping.  
  • For more ways to save energy and money, please visit  

For additional information about carbon monoxide safety, please visit monoxide-safety.  

Atmos Energy encourages customers needing solutions to keep up with their monthly natural gas expenses to contact Atmos Energy’s customer service team at 888.286.6700 or visit the Account Center at